Refund policy

Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)

Instructions on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day:

  • on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, if you have ordered one or more items in a single order and these are delivered together;

  • on which you or a third party designated by you, who is not the carrier, have taken possession of the last item, if you have ordered several items in a single order and they are delivered separately.

To exercise your right of withdrawal, you must inform us
(Justin Martens, Holzhauser Straße 25, 32257 Bünde, Germany, Phone: +49 15120797332, Email: spiritracingfactory@gmail.com)
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached withdrawal form template, but this is not required.

To meet the withdrawal deadline, it is sufficient that you send the notification of exercising your right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive the notification of your withdrawal.

For this refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise; under no circumstances will you be charged any fees for this refund.

We may withhold the refund until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must send back or hand over the goods to us without undue delay and in any case no later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling that was not necessary to check the quality, characteristics and functioning of the goods.

Exclusions of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

  • for the supply of goods that are not prefabricated and for which an individual selection or decision by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;

  • for the supply of goods that can spoil quickly or whose expiration date would be exceeded quickly;

  • for the supply of alcoholic beverages, the price of which was agreed upon at the time of the contract and which can be delivered only after 30 days, and whose current value depends on market fluctuations outside the trader’s control;

  • for the supply of newspapers, periodicals or magazines, except subscription contracts.

Premature Expiry of the Right of Withdrawal

The right of withdrawal expires prematurely for contracts:

  • for the supply of sealed goods that are not suitable for return for health protection or hygiene reasons, if their seal was removed after delivery;

  • for the supply of goods which, after delivery, have been inseparably mixed with other items due to their nature;

  • for the supply of audio or video recordings or computer software in sealed packaging, if the seal was removed after delivery.

Withdrawal Form (Template)

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To:
Justin Martens
Holzhauser Straße 25
32257 Bünde
Germany
Email: spiritracingfactory@gmail.com

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():

  • Ordered on () / received on ()

  • Name of consumer(s):

  • Address of consumer(s):

  • Signature of consumer(s) (only for notification on paper):

  • Date:

(*) Delete as appropriate.